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Payment Guide

 

This Credit Card Payment Guide explains how Stonewayys (hereinafter referred to as “we”) offers credit card payment options on our website and outlines important information to help you complete your payment securely and smoothly.

1. Scope of Application

This guide applies to all orders placed on our website where payment is made using a credit card.All payments are completed online, and no offline payment methods are supported.

2. Accepted Credit Cards

We accept commonly used credit cards for online payments, including but not limited to:

  • Visa

  • MasterCard

The available credit card options will be displayed on the checkout page at the time of payment.

3. Payment Process

When paying by credit card, the process generally includes the following steps:

  • Select “Credit Card” as your payment method at checkout;

  • Enter the required credit card details as prompted;

  • Complete any necessary payment verification steps;

  • Once payment is successful, an order record will be created and a confirmation message will be sent to you.

Orders will only proceed to processing after successful payment.

4. Payment Security

We place a strong emphasis on protecting payment information.Credit card details are transmitted using encrypted technology to reduce security risks.We do not store complete credit card information on our systems.

5. Payment Failures or Issues

If a payment attempt is unsuccessful, it may be due to one or more of the following reasons:

  • Incorrect or incomplete credit card details;

  • Payment verification not approved by the card issuer;

  • Credit limit restrictions or card usage limitations.

If the issue persists, we recommend contacting your card issuer for further assistance or attempting payment with another available method.

6. Contact Us

If you encounter any issues during the credit card payment process or have any questions about the content of this payment guide, please contact us using the following contact details:

Address: 8160 W 111TH ST UNIT 3A, PALOS HILLS, IL 60465, United States
Telephone: +1 (347) 395-8530
Email address: customer@stonewayys.com
Opening hours: Monday to Friday, from 9:00 AM to 18:00 PM (Australia/Sydney, AEST/AEDT)